Privacy Policy

1. Who We Are

The Blue Spice ("we", "us", "our") is a beachfront restaurant and lifestyle destination located at 24, 37, Tambon Bo Put, Chang Wat Surat Thani 84320, Thailand. This Privacy Policy explains how we collect, use, and protect personal information you share with us when making reservations, contacting us, or visiting our website.

2. Information We Collect

We may collect the following personal information:

• Name — to personalise your reservation or enquiry
• Phone number and WhatsApp number — to confirm reservations and communicate
• Email address — for written correspondence and booking confirmations
• General enquiry content — messages and requests sent to us via WhatsApp, email or our contact form
• Anonymised usage data — basic analytics about how our website is used (no personal identification)

Traducción provisional — Se requiere revisión legal

Datos adicionales recopilados — Preferencias de visita (opcional)

Al realizar una reserva a través de nuestro sitio web, puede proporcionar información adicional opcional:

• Fuente de descubrimiento — cómo conoció The Blue Spice por primera vez
• Motivo de la reserva — qué le llevó a decidir reservar
• Hotel / Resort — su alojamiento en Koh Samui (si aplica)
• Tipo de visita — primera visita o cliente habitual
• Ocasión especial — por ejemplo, cumpleaños o aniversario

Todos estos campos son opcionales. Puede reservar sin proporcionar esta información. No recopilamos datos de salud, afiliación religiosa, datos biométricos ni otra información sensible.

Estos datos se utilizan para preparar una mejor visita, mejorar nuestros servicios y entender cómo los huéspedes descubren The Blue Spice. No se comparten con terceros con fines de marketing.

3. How We Use Your Information

We use the information we collect solely to:

• Process and confirm reservations
• Respond to your enquiries promptly
• Provide information you have requested about our venue and services
• Improve our website and guest experience based on anonymised usage patterns

We do not use your information for unsolicited marketing and we do not send newsletters without your consent.

4. Sharing Your Information

We do not sell, rent or trade your personal information to third parties. We do not share your data with marketing platforms. Your contact details are used only to serve your reservation or enquiry.

5. Data Retention

We retain personal contact information only as long as necessary to fulfil your reservation or enquiry. Reservation records may be kept for up to 2 years for business and accounting purposes. You may request deletion at any time.

6. Cookies

Our website may use cookies for essential functionality and anonymised analytics. Please see our Cookie Policy for details.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for any data processing at any time

To exercise any of these rights, contact us at info@thebluespice.com.

8. Contact

For privacy-related questions or requests, please contact us: