数据保留通知
June 2026 · The Blue Spice Samui, Koh Samui
DATA RETENTION POLICY DRAFTED — AUTOMATION NOT IMPLEMENTED. Deletion periods described below reflect our intended policy. Manual deletion is available on request.
概述
我们仅在实现收集目的、履行法律义务及解决任何争议所必要的期间内保留个人数据。所有数据存储在托管于Neon（PostgreSQL）基础设施的预订管理系统中。
按类别划分的保留期限
Reservation Data
Guest name, date, time, party size, special requests, and reservation status.
保留期限: 2 years from reservation date
法律依据: Legitimate interest — operational records, dispute resolution.
Guest Contact Data
Name, email address, WhatsApp number, preferred language.
保留期限: 2 years from last interaction
法律依据: Consent (provided at time of reservation) and legitimate interest.
Source Attribution Data
Website page, device type, locale, and referral source at time of reservation.
保留期限: 2 years from reservation date
法律依据: Legitimate interest — service improvement and fraud prevention.
Consent Records
Record that consent was given, consent version, and timestamp.
保留期限: 3 years from date of consent
法律依据: Legal obligation — evidence of consent under PDPA.
Communication Logs
Record of emails sent or queued in connection with a reservation.
保留期限: 2 years from send date
法律依据: Legitimate interest — service delivery records.
Email Delivery Logs
Technical logs from Resend (email delivery provider) showing delivery status.
保留期限: Subject to Resend's own retention policy (typically 30–90 days for delivery logs).
法律依据: Legitimate interest — troubleshooting and delivery verification.
Review / Follow-Up Records
Records of any review requests or follow-up emails sent after a visit.
保留期限: 1 year from send date
法律依据: Consent. Will not be activated until separate consent is implemented.
未来数据类别 — 需要更严格的保留规定
以下数据类别与计划中的未来集成相关，目前尚未收集。在启用之前，需要更严格的保留规则和明确同意。
Massage / Wellness Preference Data
未来May include health conditions, treatment preferences, and practitioner notes. Requires heightened protection as potentially health-related data under PDPA. Retention period to be determined with legal review.
Beach Day QR / Contact Data
未来Guest check-in, feedback, and follow-up data from Beach Day app. Retention period to be determined. Manager escalation records may require separate handling.
申请删除
您可随时联系我们申请删除您的个人数据。我们将在30天内回复。自动删除尚未实施；所有删除申请均人工处理。 Data Subject Request page.
联系方式
如有数据保留相关问题，请联系我们：
The Blue Spice Samui
24, 37, Tambon Bo Put, Chang Wat Surat Thani 84320, Thailand
info@thebluespice.comRelated legal documents: